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Customer Service Representative - Part Time (Remote)
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Job Description
- Req#: CUSTO001833
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Compensation of $17.00 per hour plus eligibility for a quarterly bonus
- Opportunity for career advancement within the organization
- Work remotely with equipment provided by the employer
- Supportive and collaborative work environment
- Chance to assist patients and make a positive impact in their healthcare experience
What to Expect (Job Responsibilities):
- Ensure accurate and timely billing and payment for client-assigned healthcare accounts
- Respond to telephone inquiries (both inbound and outbound) using standard procedures
- Gather information, perform research, and resolve customer inquiries
- Communicate resolution options to customers and assess their needs
- Assist in planning and implementing departmental goals to improve efficiency
What is Required (Qualifications):
- High school diploma or college degree from an accredited institution
- Two to five years of experience in medical revenue cycle management preferred
- Proven understanding of the medical revenue cycle and HIPAA regulations
- Excellent verbal, written, and interpersonal communication skills
- Proven PC proficiency in MS Office Suite Applications
How to Stand Out (Preferred Qualifications):
- Spanish fluency preferred
- Medical experience, either practical or classroom knowledge
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #MedicalRevenueCycle
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