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Customer Service Representative
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Job Description
- Req#: F91D2E3A54
Employer Industry: Education
Why consider this job opportunity:
- Opportunity to make a meaningful impact on students and their families within the community
- Supportive and collaborative work environment
- Engage in a mission-driven organization that values education and community involvement
- Opportunities for professional development and growth within the educational field
- Chance to work in a dynamic environment that incorporates technology and the arts
What to Expect (Job Responsibilities):
- Act as the first point of contact for parents, students, and stakeholders, providing exceptional customer service and support
- Respond promptly to inquiries via phone, email, and in-person interactions
- Maintain accurate records of communications and ensure all requests and concerns are logged and addressed
- Assist with the enrollment process, guiding prospective families through application procedures
- Coordinate logistics for school events and parent meetings, ensuring clear communication with the community
What is Required (Qualifications):
- High school diploma or equivalent; relevant experience in customer service or administration preferred
- Strong interpersonal skills with a friendly attitude toward diverse populations
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite and familiarity with CRM software
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within an educational setting
- Familiarity with school enrollment processes and community engagement initiatives
- Demonstrated ability to work independently and as part of a team
- Passion for education and commitment to the mission and values of the employer
#Education #CustomerService #CareerOpportunity #CommunityEngagement #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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