Employer Industry: Marketing and Advertising

Why consider this job opportunity:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Wellness Resources

What to Expect (Job Responsibilities):
- Manage inbound and outbound customer interactions via phone, email, and chat
- Provide accurate information about products and services to clients
- Resolve customer inquiries and complaints in a timely and professional manner
- Document customer interactions and maintain detailed records
- Collaborate with team members to improve overall customer service strategies

What is Required (Qualifications):
- High school diploma or equivalent; degree preferred
- Proven experience in customer service or a related field
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team

How to Stand Out (Preferred Qualifications):
- Experience using customer service software and tools
- Availability to work flexible hours, including evenings and weekends

#Marketing #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

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