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Customer Service Representative - Remote
This job is now closed
Job Description
- Req#: R-101129
Employer Industry: Digital Health
Why consider this job opportunity:
- Remote position, allowing flexibility to work from anywhere in the U.S.
- Opportunity to develop skills in a high-demand digital health industry
- Supportive work environment focused on customer satisfaction
- Chance to make a positive impact on individual and community health
- Comprehensive training and development programs available
What to Expect (Job Responsibilities):
- Answer inbound calls from members and providers, providing high-quality customer service
- Identify and prioritize caller needs, formulating appropriate resolutions
- Maintain customer satisfaction and collaborate with other teams as necessary
- Educate callers on program benefits and services offered
- Document communications accurately using computerized systems
What is Required (Qualifications):
- High School Diploma
- Prior experience in a customer service-related field preferred
- Excellent communication skills
- Ability to multi-task effectively
- General working knowledge of Microsoft Word and Outlook
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced customer service environment
- Proficiency in computer keyboarding and internet navigation skills
- Ability to work well within a team setting
#DigitalHealth #CustomerService #RemoteWork #CareerOpportunity #HealthSupport
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