Concentrix - CA
Customer Service Representative (Bilingual: French / English) Remote
This job is now closed
Job Description
- Req#: R1494843
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Lucrative performance-based incentives
- Opportunities for career advancement and personal development within the organization
- Remote work flexibility
- Comprehensive benefits package including medical, dental, vision insurance, and retirement savings plan
- Supportive and diverse work environment
- Celebrations and events promoting diversity, equity, and inclusion
What to Expect (Job Responsibilities):
- Provide inbound customer support in both French and English
- Assist customers with basic technical issues
- Track and document information in databases
- Maintain knowledge of client products and services
- Offer additional products and services
What is Required (Qualifications):
- Fluent in French and English
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Quiet and distraction-free work environment at home
- Proficiency in multi-tasking
How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
- Strong computer navigation skills
- Desktop or laptop for testing
- High-speed internet and smartphone
#CustomerService #WorkFromHome #CareerGrowth #PerformanceIncentives #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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