Concentrix - CA
Customer Service Representative-Remote (Bilingual: French / English)
This job is now closed
Job Description
- Req#: R1618507
Employer Industry: Customer Service
Why consider this job opportunity:
- Salary up to $25 per hour
- Opportunities for career advancement and personal development within the organization
- Work remotely from the comfort of your home
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid training and performance-based incentives
- Supportive and inclusive work culture with various employee resource groups
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide in the customer’s preferred language
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Maintain knowledge of client products and services, such as smartphones and computers
- Offer additional products and services to customers
What is Required (Qualifications):
- Must speak fluent French and English
- Minimum of 1 year of customer service experience
- High school diploma or GED
- A quiet, distraction-free environment for remote work
- Strong computer navigation skills and knowledge of PC systems
How to Stand Out (Preferred Qualifications):
- Familiarity with iOS and/or MacOS or comparable technology
- Eagerness to learn new technologies
- Experience in a fast-paced multi-tasking environment
#CustomerService #RemoteWork #CareerGrowth #Bilingual #InclusiveWorkplace #TechSupport
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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