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Customer Service Representative - Remote in Everett, WA
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Job Description
- Req#: 2283827
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $28.85 per hour
- Comprehensive benefits package including equity stock purchase and 401k contribution
- Opportunity for career advancement and growth within the organization
- Flexibility to work remotely for those within commutable distance to the office
- Supportive and collaborative work environment
- Rewarding role that directly impacts patient care and health outcomes
What to Expect (Job Responsibilities):
- Answer inbound calls from patients in a call center environment
- Handle a high volume of incoming calls, up to 80-100 per day
- Assist with patient requests for appointments, insurance questions, and message transfers to clinical staff
- Provide excellent customer service using available resources and standard work
- Other duties as assigned
What is Required (Qualifications):
- High School Diploma / GED or equivalent work experience
- Must be 18 years of age or older
- 1+ years of experience in a related environment (e.g., customer service, administrative)
- Proficiency with computer and Windows PC applications
- Ability to work any of the 8-hour shift schedules during normal business hours (7:00 am - 7:00 pm PST)
How to Stand Out (Preferred Qualifications):
- Health care experience
- Call Center experience
#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #CompetitivePayAbout the company
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