Employer Industry: Human Services

Why consider this job opportunity:
- Salary up to $15.00 per hour
- Quarterly bonuses based on performance included
- Comprehensive insurance coverage including Medical, Dental, Vision, and Prescription plans
- Opportunities for professional development and tuition reimbursement
- Fully remote position with flexible scheduling from Monday to Friday
- Supportive work environment with resources for holistic wellness

What to Expect (Job Responsibilities):
- Handle incoming calls related to child support cases, ensuring adherence to confidentiality and privacy protocols
- Document all inquiries and track progress using appropriate systems
- Complete tasks according to established guidelines and meet quality assurance metrics
- Facilitate caller requests for materials via various communication channels
- Transfer consumers to appropriate entities and escalate issues as necessary

What is Required (Qualifications):
- High school diploma or GED required
- 0-6 months of relevant professional experience or equivalent combination of education and experience
- Strong adaptability and flexibility in a fast-paced environment
- Excellent communication and customer service skills
- Must reside in the state of Kansas

How to Stand Out (Preferred Qualifications):
- Experience in customer service or a related field
- Proficiency in navigating multiple systems and technology
- Effective time management and organizational skills
- Positive, solution-focused attitude
- Ability to manage multiple tasks and priorities efficiently

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