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Customer Service Representative - Remote in Kansas
6 days agoWhat's your preference?
Job Description
- Req#: 30252
Employer Industry: Child Support Services
Why consider this job opportunity:
- Salary up to $15.00 per hour
- Quarterly bonuses based on performance
- Comprehensive insurance coverage including Medical, Dental, Vision, and more
- Paid time off package including holidays and sick leave
- Access to professional development opportunities and tuition reimbursement
- Fully remote position with a supportive work environment
What to Expect (Job Responsibilities):
- Answer incoming calls from consumers regarding child support cases, ensuring adherence to performance standards and privacy policies
- Track and document all inquiries accurately using applicable systems
- Complete associated tasks in accordance with established guidelines
- Meet Quality Assurance (QA) and other key performance metrics
- Facilitate the fulfillment of caller requests for materials via mail, email, or download
What is Required (Qualifications):
- High school diploma or GED required
- 0-6 months of relevant professional experience or equivalent combination of education and experience
- Strong adaptability and flexibility in a fast-paced environment
- Excellent communication and customer service skills
- Must reside in the state of Kansas
How to Stand Out (Preferred Qualifications):
- Resilience and a positive, solution-focused attitude
- Effective time management and organizational skills
- Proficiency in navigating multiple systems and using technology
#ChildSupportServices #CustomerService #RemoteWork #CareerOpportunity #PerformanceBonuses
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