Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $28.85 per hour
- Comprehensive benefits package including 401k contribution and equity stock purchase options
- Opportunity for career advancement and professional development within a supportive environment
- Flexibility to work remotely for candidates located in specific time zones (PST, MST, CST)
- Rewarding role that makes a positive impact on healthcare and community well-being
- Collaborative and inclusive workplace culture that values diversity

What to Expect (Job Responsibilities):
- Answer 30-50 incoming phone calls daily, assisting customers with inquiries and medical referrals
- Actively listen and document required information in computer systems while addressing customer needs
- Assist customers in obtaining prescribed medical equipment and supplies
- Verify insurance eligibility and obtain necessary authorizations for coverage
- Research and resolve complex customer issues by collaborating with support resources

What is Required (Qualifications):
- High School Diploma / GED or equivalent work experience
- Must be 18 years of age or older
- Minimum of 1 year of experience in customer service within a call center environment
- Proficiency with computers and Windows PC applications, including the ability to learn new systems
- Availability to work an 8-hour shift during normal business hours (8:00 am - 5:00 pm PST) and occasional overtime as needed

How to Stand Out (Preferred Qualifications):
- Experience in healthcare or insurance sectors

#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace

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