Remote Jobs
Customer Service Representative (Remote in Texas)
4 days agoWhat's your preference?
Job Description
- Req#: 6574134
Employer Industry: E-commerce Retail (Pet Industry)
Why consider this job opportunity:
- Starting wage of $15.50/hour with opportunities for skill development
- Supportive culture that empowers employees to be their authentic selves
- Opportunities for ongoing training and development
- Potential for career growth within a rapidly expanding organization
- Collaborative work environment utilizing virtual tools like Zoom and Slack
- Comprehensive benefits including medical & dental insurance and 401k
What to Expect (Job Responsibilities):
- Communicate with customers regarding pet-related inquiries and issues
- Research and problem-solve to provide effective solutions for customers
- Apply active listening and compassion when interacting with customers and team members
- Engage with team members and managers to foster a customer-centric culture
- Maintain confidentiality and secure critical information
What is Required (Qualifications):
- Minimum of 2 years of customer service experience
- Strong written, verbal, and listening skills
- Ability to multi-task in a fast-paced environment
- High school diploma or equivalent experience
- Dedication to maintaining confidentiality and passing a background check
How to Stand Out (Preferred Qualifications):
- Experience with virtual collaboration tools like Zoom and Slack
- Familiarity with e-commerce or the pet industry
- Strong problem-solving skills and a proactive approach to customer service
#Ecommerce #CustomerService #PetIndustry #RemoteWork #CareerGrowth
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