Employer Industry: Blockchain and A.I. Innovation

Why consider this job opportunity:
- Salary up to $35.00 per hour
- Flexible remote work schedule
- Comprehensive benefits including health, dental, and vision insurance
- Tuition Assistance Program for continuous professional development
- Bonus and incentive programs available
- Opportunity for career advancement within the blockchain and A.I. innovation ecosystem

What to Expect (Job Responsibilities):
- Serve as the first point of contact for customers and developers via email, phone, and live chat
- Handle inquiries related to hackathons, MVP challenges, and SME Innovation support
- Guide users through onboarding processes and platform navigation
- Collaborate with internal teams to ensure quick resolution of client needs
- Assist in creating help guides and knowledge base articles for community support

What is Required (Qualifications):
- 1-2 years of experience in a customer service, community management, or support role
- Excellent verbal and written communication skills with a customer-first attitude
- Ability to understand technical concepts related to software development, blockchain, and A.I.
- Familiarity with CRM systems and remote communication tools
- Strong problem-solving skills in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Experience in a tech or startup environment
- Self-motivated and organized, with a strong ability to work independently
- Passion for technology and supporting entrepreneurial ecosystems

#Blockchain #AIInnovation #CustomerService #RemoteWork #CareerGrowth