Employer Industry: Uniform Supply and Services

Why consider this job opportunity:
- Hourly rate of $16.00 - $17.00, based on experience and qualifications
- Comprehensive benefits package including medical, dental, vision, and life insurance
- 401(k) plan with company match
- Generous paid time off including vacation, holidays, and sick time
- Opportunity to work in a remote setting with flexible scheduling
- Supportive work environment focused on employee development and success

What to Expect (Job Responsibilities):
- Handle inbound customer calls and provide requested information on products, pricing, and account services
- Efficiently document customer interactions and issues for accurate record-keeping
- Deliver exceptional customer service through one-call resolution and relationship building
- Assist with account management, including invoicing and payment discrepancies
- Identify and communicate service trends to management for continuous improvement

What is Required (Qualifications):
- Minimum of two years of customer service experience in a high call volume environment
- High school diploma required; Associate's degree preferred
- Strong knowledge of customer service processes and complaint resolution
- Excellent communication skills, both verbal and written
- Ability to work with various company software and maintain accurate customer records

How to Stand Out (Preferred Qualifications):
- Experience with Oracle software is a plus
- Bilingual in English and Spanish preferred
- Proven ability to take initiative and work under pressure
- Strong analytical and problem-solving skills
- Flexibility to work varied shifts, including nights and weekends

#CustomerService #RemoteWork #UniformSupply #CareerOpportunity #EmployeeBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.