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Customer Service Representative (Remote)
This job is now closed
Job Description
- Req#: R-056789
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Benefits start on day one for full-time colleagues with no waiting period
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Flexible working arrangements available
What to Expect (Job Responsibilities):
- Provide assistance and support to clients and members through various communication channels
- Ensure accurate and timely responses to inquiries and issues
- Maintain up-to-date knowledge of services and offerings to effectively assist clients
- Collaborate with team members to improve service delivery and client satisfaction
- Document interactions and maintain records for compliance and reporting purposes
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to work in a fast-paced environment and manage multiple tasks
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role, preferably in a healthcare setting
- Familiarity with healthcare terminology and practices
- Experience with data entry and maintaining records
- Strong problem-solving skills and ability to work independently
#HealthcareServices #CustomerSupport #CareerOpportunity #ImmediateBenefits #TeamCollaboration
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