Concentrix - CA
Customer Service Representative (Remote)
This job is now closed
Job Description
- Req#: R1433087
Employer Industry: Customer Service
Why consider this job opportunity:
- Competitive pay and performance-based incentives
- Opportunities for career growth and personal development
- Work remotely from the comfort of your own home
- Comprehensive benefits package, including retirement savings plan, paid time off, and medical, dental, and vision insurance
- Supportive mentorship programs and events that promote diversity, equity, and inclusion
What to Expect (Job Responsibilities):
- Provide customer support through inbound/outbound calls and online communication
- Assist customers in resolving basic technical issues
- Maintain accurate records and retrieve information from databases
- Offer additional products and services to customers
- Ensure exceptional customer experiences with a positive attitude
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Quiet and distraction-free home office environment
- Strong computer navigation skills and familiarity with PC systems
- Ability to multitask in a fast-paced environment
- Eagerness to learn and adapt to new technologies
How to Stand Out (Preferred Qualifications):
- Previous experience in a remote customer service role or related field
#CustomerService #RemoteWork #CareerGrowth #Inclusion #CompetitivePay
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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