Employer Industry: Roofing Services

Why consider this job opportunity:
- Salary up to $35.00 per hour
- Flexible schedule with remote work options
- Comprehensive benefits including health, dental, and vision insurance
- 401(k) plan with company match and tuition assistance program
- Career growth opportunities and continuous training available
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Answer inbound calls and respond to customer inquiries related to roofing services, including scheduling consultations and providing estimates
- Assist with processing customer orders, changes, and follow-ups
- Provide clear, accurate, and timely information to customers via phone, email, and chat
- Handle customer complaints and concerns, offering appropriate solutions to ensure satisfaction
- Maintain accurate records of customer interactions and transactions using the company's CRM system

What is Required (Qualifications):
- 1-2 years of experience in customer service or a related field
- Excellent written and verbal communication skills
- Flexibility to adapt to changes and maintain productivity in a dynamic work environment
- Strong problem-solving skills and attention to detail
- Proficient with computers and CRM systems (prior experience with customer service software is a plus)

How to Stand Out (Preferred Qualifications):
- Experience with customer service software
- Previous experience in the roofing industry or construction field

#RoofingServices #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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