Remote Jobs
Customer Service Representative - Sales and Service (WFH)
This job is now closed
Job Description
- Req#: R-58988
Employer Industry: Telecommunications
Why consider this job opportunity:
- Salary up to $875.00 per week with uncapped commissions on sales goals
- Employee discounts up to 50% on eligible mobility plans, internet, and home phone services
- Comprehensive benefits including medical, dental, vision coverage, and a 401(k) plan
- Paid time off, holidays, and parental leave, with additional PTO based on tenure
- Opportunity for career advancement through training on the latest technology and services
- Flexible work-from-home position with support for broadband costs
What to Expect (Job Responsibilities):
- Handle customer interactions via calls, chats, and emails in a fast-paced environment
- Accurately resolve issues related to service, billing, payments, and collections
- Explain bills and product features clearly to customers
- Troubleshoot basic problems and escalate to higher support when necessary
- Build customer confidence and loyalty by effectively resolving issues
What is Required (Qualifications):
- Strong customer focus and unwavering commitment to service
- Proven work ethic and adaptability in a dynamic environment
- Effective problem-solving skills and attention to detail
- Verified reliable high-speed internet service and a dedicated workspace
- Availability to work flexible hours, including nights and weekends
How to Stand Out (Preferred Qualifications):
- Experience in customer service roles such as call center representative or sales
- Familiarity with telecommunications products and services
- Previous remote work experience
#Telecommunications #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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