Employer Industry: Construction and Renovation Services

Why consider this job opportunity:
- Salary up to $40 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Participate in ongoing training to enhance product knowledge and service skills

What to Expect (Job Responsibilities):
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Listen actively to customer concerns and provide appropriate solutions or escalate issues when necessary
- Process orders, refunds, and exchanges accurately and efficiently
- Document all customer interactions and update customer records in the company's CRM system
- Collaborate with other departments to resolve complex customer issues

What is Required (Qualifications):
- Excellent verbal and written communication skills
- Strong active listening abilities and attention to detail
- Proven problem-solving skills and ability to handle difficult situations with patience and empathy
- Proficiency in basic computer applications and typing
- High school diploma or equivalent

How to Stand Out (Preferred Qualifications):
- Customer service experience preferred, but not required
- Knowledge of CRM software is a plus
- Bilingual skills (Spanish and English) are highly desirable
- Flexibility to work various shifts, including weekends and holidays, as needed

#Construction #CustomerService #CareerOpportunity #TrainingProvided #CustomerSatisfaction

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