UnitedHealth Group
Customer Service Representative Team Lead - National Remote
This job is now closed
Job Description
- Req#: 2227315
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Salary up to $38.08 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere within the U.S.
- Comprehensive benefits package including equity stock purchase and 401k contribution
- Incentive and recognition programs
- Chance to make a positive impact on health equity on a global scale
What to Expect (Job Responsibilities):
- Taking inbound calls
- Researching and providing referrals to providers/agencies in Salt Lake County to Medicaid eligible consumers
- Verifying Medicaid eligibility using a computer database
- Providing additional information to individuals who have contacted the wrong organization
- Completing administrative tasks that support the Care Coordination team
What is Required (Qualifications):
- High School Diploma / GED
- 2+ years of Customer Service experience in insurance, medical, behavioral health setting, or financial technology
- Familiarity with computer applications and ability to learn new and complex computer system applications
- Must be 18 years of age or older
- Ability to work varied shifts between 6:00am - 11:00pm EST including occasional overtime
How to Stand Out (Preferred Qualifications):
- Familiarity working with Financial Health Technology
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.