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Job Description
- Req#: R15012
Employer Industry: Travel and Event Management
Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, vision, life insurance, and 401k
- Opportunity for career advancement and growth within the organization
- Flexible work options available with both hybrid and remote positions
- Supportive and collaborative work environment
- Chance to manage high volumes of participants and enhance customer satisfaction
What to Expect (Job Responsibilities):
- Book airline reservations for program attendees using scripts, workflows, and airline contracts
- Manage block space, complete program accounting, and store airfares
- Document airline records using the Global Distribution System (GDS)
- Communicate travel details, fare rules, and policies via phone, fax, and email
- Track and follow up on critical dates to meet report and program deadlines
What is Required (Qualifications):
- Bachelor's degree or equivalent travel industry experience
- Strong customer service skills with a proven track record
- High attention to detail and problem-solving ability
- Professional communication and listening skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and ability to learn new technology
How to Stand Out (Preferred Qualifications):
- Degree in Hospitality or Event Management
- Bilingual in Spanish and/or French
- Experience with travel coordination in a corporate or event setting
#TravelManagement #CustomerService #CareerOpportunity #RemoteWork #EventPlanning
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