Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Salary up to $15 per hour
- Opportunity for sales commission/bonus and Holiday pay after 90 days of employment
- Fully remote, work-from-home environment with paid training and ongoing professional development
- Comprehensive benefits package including Medical, Dental, and Vision Insurance
- Paid Time Off to support your wellbeing and work-life balance
- Clear career growth paths with a history of promoting from within

What to Expect (Job Responsibilities):
- Deliver exceptional customer service through inbound calls, providing product knowledge, troubleshooting issues, and resolving concerns
- Process orders and update customer accounts in internal systems while ensuring accurate record-keeping
- Identify sales opportunities and proactively offer solutions that meet customer needs
- Multitask effectively between handling customer inquiries and navigating multiple systems
- Participate in paid training and adhere to a consistent 40-hour workweek schedule

What is Required (Qualifications):
- Minimum of 1 year of customer service or sales experience, including at least 6 months in a virtual call center setting
- Exceptional communication and active listening skills with the ability to manage difficult situations professionally
- Sales-focused mindset with a proven ability to upsell products and services
- Must be available for 12 weeks of paid training and work 8-hour shifts any day of the week
- Must be at least 18 years old, have a GED or High School Diploma, and pass a background screening

How to Stand Out (Preferred Qualifications):
- Experience working in a fast-paced call center environment
- Familiarity with navigating multiple systems while maintaining a positive attitude
- Ability to effectively manage time and self-motivate in a remote work setting
- Previous experience in upselling products or services
- Strong problem-solving skills and quick-thinking abilities

#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #SalesOpportunities

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