Customer Service Representative - Work From Home

Employment typeFull-Time

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  • Job Description

      Req#: 449118
      Employer Industry: Customer Service Solutions

      Why Consider this Job Opportunity:

      - Competitive wages
      - Benefits for full-time employees including health insurance, vision insurance, dental insurance, life insurance, AD&D insurance, and paid time off
      - Many opportunities for advancement within the organization
      - Remote work from home flexibility (must live in the same state as the position)
      - Open and welcoming workplace that embraces diversity, equity, and inclusion
      - Fun company culture

      What to Expect (Job Responsibilities):

      - Provide friendly and helpful customer service via phone support, email support, chat support, and more
      - Contact consumers and customers directly to address their needs
      - Maintain data integrity by processing and recording information accurately
      - Demonstrate excellent verbal and written communication skills
      - Uphold professionalism and friendliness at all times

      What is Required (Qualifications):

      - High school graduate or GED equivalent
      - Must pass a criminal history background check
      - Dependable, reliable, and trustworthy
      - Excellent verbal and written communication skills
      - Detail-oriented in processing and recording information

      How to Stand Out (Preferred Qualifications):

      - Experience in a customer service or call center role
      - Familiarity with inbound customer service practices
      - Strong problem-solving skills
      - Ability to work well in a team environment
      - Multilingual abilities a plus

      #CustomerService #CareerOpportunity #RemoteWork #CompetitiveWages #AdvancementOpportunities

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      FCR is the premier provider of outsourced live agent call center and business process solutions. We provide a wide range of outsourced contact center, business process and social networking solutions to industries that include the high tech, internet, e-retail services, telecom, healthcare, finance, travel, transportation, insurance and various sectors of the new economy.