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Customer Service Representatives / Financial Services - Remote
This job is now closed
Job Description
- Req#: iD4cqKvOXcKL
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Competitive pay starting at $17/hour
- Generous vacation policy and 401k
- Medical, dental, and vision benefits; EAP, health and wellness programs, and more
- Tremendous development & advancement opportunities
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to the employer
What to Expect (Job Responsibilities):
- Handle inbound customer inquiries and resolve basic support issues
- Research, troubleshoot, and process address changes, customer orders, and billing/payments/disputes
- Document all work and escalate calls to Product Support Specialist as needed
- Provide service to global customers in a 24/7 center
- Work from home opportunities
What is Required (Qualifications):
- Excellent customer service skills gained through a year of related experience or in a high-volume call center environment
- Knowledge of credit, debit, and pre-paid debit industry
- Strong PC skills
- Detail orientation and effective interpersonal, communication, and organization abilities
- Ability to work independently and as part of a team
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service in a financial services industry
#FinancialServices #CustomerService #WorkFromHome #CareerGrowth #CompetitivePay
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