Employer Industry: Employment Compliance Solutions

Why Consider this Job Opportunity:
- Salary up to $60,000 (plus equity)
- Opportunity for career advancement and growth within the organization
- Competitive compensation with material equity ownership
- Health insurance including medical, dental, and vision
- Remote first (continental US & Canada)
- Join a diverse, passionate, and fun team at a pivotal time in the company's lifecycle

What to Expect (Job Responsibilities):
- Be the single point of contact for key customers to triage support requests
- Ensure all customer communications meet SLA
- Assist users with meeting their goals
- Write user communications and assist with announcements
- Help users adopt new features

What is Required (Qualifications):
- 1+ years experience working in customer service or related function at a B2B SaaS company
- Experience working at an early-stage startup or eagerness to learn
- Previous experience working directly with customers
- Strong connection with the mission of the company
- Previous experience working within a CRM is a plus

How to Stand Out (Preferred Qualifications):
- Experience working within a CRM

#EmploymentCompliance #CustomerSuccess #RemoteWork #EquityOwnership #CareerGrowth

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.