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Customer Service Specialist - Canada
This job is now closed
Job Description
- Req#: 0yiMJpi2b0r7
Employer Industry: Employment Compliance Solutions
Why Consider this Job Opportunity:
- Salary up to $60,000 (plus equity)
- Opportunity for career advancement and growth within the organization
- Competitive compensation with material equity ownership
- Health insurance including medical, dental, and vision
- Remote first (continental US & Canada)
- Join a diverse, passionate, and fun team at a pivotal time in the company's lifecycle
What to Expect (Job Responsibilities):
- Be the single point of contact for key customers to triage support requests
- Ensure all customer communications meet SLA
- Assist users with meeting their goals
- Write user communications and assist with announcements
- Help users adopt new features
What is Required (Qualifications):
- 1+ years experience working in customer service or related function at a B2B SaaS company
- Experience working at an early-stage startup or eagerness to learn
- Previous experience working directly with customers
- Strong connection with the mission of the company
- Previous experience working within a CRM is a plus
How to Stand Out (Preferred Qualifications):
- Experience working within a CRM
#EmploymentCompliance #CustomerSuccess #RemoteWork #EquityOwnership #CareerGrowth
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