Employer Industry: IT Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a dynamic and supportive team environment
- Gain experience with cloud-based platforms and IT tools
- Engage in diverse tasks that enhance your skill set
- Ideal for individuals seeking to build a career in IT and customer service

What to Expect (Job Responsibilities):
- Manage customer inquiries via email and ticketing platforms
- Assist with inbox and database management
- Facilitate the transition of orders from sales to billing
- Handle email coordination for accounting functions
- Maintain client service standards while navigating multiple cloud-based platforms

What is Required (Qualifications):
- Must be a Filipino citizen residing in the Philippines
- Some background or interest in IT
- Familiarity with Microsoft Teams and cloud-based tools
- Basic understanding of VOIP phone systems
- Strong communication skills and a self-starter attitude

How to Stand Out (Preferred Qualifications):
- Experience with PSA/ticketing platforms
- Email management and light bookkeeping knowledge
- Knowledge of customer service best practices
- Mid-level or go-getter entry-level candidates welcome
- Reliable and organized work ethic

#ITServices #CustomerSupport #CareerGrowth #PhilippinesJobs #CloudTechnology

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