• Job Description

  Req#: 3157270
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $50,000/year based on geographic market
  - Opportunity for career advancement and growth within the organization
  - Supportive and collaborative work environment focused on transforming healthcare
  - Comprehensive benefits package including medical, financial, and other perks
  - Chance to make a positive impact on patient experience and satisfaction
  - Work in a diverse and inclusive team culture
  
  What to Expect (Job Responsibilities):
  - Handle patient phone calls and message inquiries, ensuring patient satisfaction and navigating healthcare needs
  - Collaborate with providers and operations team members to resolve billing issues and questions
  - Proactively assist patients with open balances, payment options, and complex billing inquiries
  - Investigate claims through insurance to ensure accuracy in processing according to patient benefit plans
  - Master technology tools to effectively interact with team members and patients
  
  What is Required (Qualifications):
  - Minimum of 2 years of customer service experience in a healthcare call center environment
  - At least 1 year of medical billing, insurance claims, or healthcare revenue cycle experience
  - Proficiency in Microsoft Office Suite and experience using electronic health records (EHR) or customer relationship management (CRM) systems
  - Strong problem-solving skills and ability to document interactions accurately
  - Ability to type 45+ words per minute while maintaining accuracy
  
  How to Stand Out (Preferred Qualifications):
  - Experience working various shifts in a healthcare setting
  - Familiarity with Amazon's customer-obsessed culture and operational principles
  - Demonstrated ability to manage stress and communicate effectively in high-pressure situations
  - Knowledge of healthcare privacy standards and professionalism in patient interactions
  
  #HealthcareServices #CustomerService #MedicalBilling #CareerOpportunity #PatientCare
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

Notice