• Job Description

  Req#: 3157285
  Employer Industry: Healthcare
  
  Why consider this job opportunity:
  - Salary up to $50,000/year based on geographic market
  - Opportunity for career advancement and growth within a transformative healthcare organization
  - Supportive and collaborative work environment that values employee input
  - Engage in ongoing training and development to enhance skills
  - Contribute to making healthcare more accessible and less complicated for patients
  - Emphasizes a culture of empathy and efficiency in patient interactions
  
  What to Expect (Job Responsibilities):
  - Handle patient phone calls and message inquiries, ensuring satisfaction and assistance with healthcare needs
  - Collaborate with providers and operations team members to resolve urgent billing issues
  - Proactively reach out to patients regarding open balances and educate them on payment options
  - Investigate insurance claims to ensure accurate processing according to patient benefits
  - Master technology tools to effectively interact with team members and patients
  
  What is Required (Qualifications):
  - Minimum of 2 years of customer service experience in a healthcare call center environment
  - At least 1 year of experience in medical billing, insurance claims, or healthcare revenue cycle
  - Proficiency in Microsoft Office Suite and experience with electronic health records (EHR) or customer relationship management (CRM) systems
  - Strong problem-solving skills and ability to document interactions accurately
  - Ability to type 45+ words per minute while maintaining accuracy
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a fast-paced healthcare environment
  - Familiarity with healthcare privacy regulations and standards
  - Strong interpersonal skills and ability to build rapport with patients
  - Knowledge of various health insurance plans and billing practices
  
  #Healthcare #CustomerService #BillingSpecialist #CareerOpportunity #EmpathyInHealthcare
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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