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Customer Service Specialist I
Pay$40000.00 - $45000.00 / year
LocationNew York/New York
Employment typeFull-Time
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Job Description
- Req#: 79179
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary range of $40,000 to $45,000 annually
- Comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for career advancement and growth within an inclusive environment
- Flexible working arrangements, including hybrid and remote options
- Two "Global Wellbeing Days" each year to focus on personal wellbeing
- Supportive culture that values diversity and encourages authentic self-expression
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls regarding Professional Liability insurance products
- Respond to customer inquiries via email and written correspondence
- Maintain service quality and timeliness standards while updating customer records
- Evaluate customer needs and propose appropriate insurance solutions
- Collaborate with other departments on projects involving new programs and technology
What is Required (Qualifications):
- Active Property & Casualty Producer license is required
- 1-3 years of experience in customer service, call center, or sales supporting multiple insurance products
- Experience with Professional Liability insurance for healthcare professionals
- Excellent verbal and written communication skills
- Strong PC skills, including proficiency in Word, Excel, and PowerPoint
How to Stand Out (Preferred Qualifications):
- Bachelor's Degree preferred or equivalent work experience
- Experience with Customer Relationship Management (CRM) systems
- Demonstrated ability to handle details and follow up effectively
- Goal-oriented with problem-solving skills
- Ability to think critically and use sound judgment in client interactions
#InsuranceServices #CustomerService #CareerGrowth #FlexibleWork #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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