Employer Industry: Home Medical Equipment

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a fast-paced environment with a supportive team
- Chance to make a profound impact on the quality of patients' lives
- Flexible work hours to accommodate varying schedules
- Comprehensive training provided to ensure success in the role
- Collaborative environment that values communication and problem-solving

What to Expect (Job Responsibilities):
- Answer inbound and outbound calls to assist patients and verify information
- Process orders and ensure accuracy in documentation and insurance verification
- Educate patients on their financial responsibilities and insurance coverage
- Document all interactions according to standard operating procedures
- Collaborate with team members to resolve customer complaints and enhance service quality

What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of one (1) year of work-related experience in healthcare administrative, financial, or insurance customer services
- For senior level, two (2) years of work-related experience including one (1) year of exact job experience
- Proficient computer skills and knowledge of Microsoft Office
- Ability to communicate effectively both verbally and in writing

How to Stand Out (Preferred Qualifications):
- General knowledge of Medicare, Medicaid, and Commercial health plan methodologies
- Experience in a Medicare-certified environment
- Strong analytical and problem-solving skills with attention to detail
- Ability to work independently as well as part of a team
- Flexibility to adapt in a rapidly changing environment

#HomeMedicalEquipment #CustomerService #CareerGrowth #PatientCare #HealthcareJobs

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