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Customer Service Specialist
7 days agoWhat's your preference?
Job Description
- Req#: PVFIOz7kv8NZ
Employer Industry: HVAC Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible schedule to accommodate work-life balance
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) retirement plan to support your future savings
- Paid time off to ensure personal time and relaxation
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information regarding products and services to assist customers effectively
- Utilize strong phone etiquette to maintain a friendly and professional demeanor during all interactions
- Perform data entry tasks to update customer records and track interactions accurately
- Collaborate with team members to improve processes and enhance customer satisfaction
What is Required (Qualifications):
- Previous experience in a customer service role is preferred
- Basic understanding of HVAC systems
- Strong verbal communication skills with an emphasis on phone etiquette
- Proficient in data entry with attention to detail
- Ability to analyze situations quickly and provide effective solutions
How to Stand Out (Preferred Qualifications):
- Bilingual candidates are highly desirable, as they can assist a broader range of customers
- Familiarity with customer support software or CRM systems is a plus
- Excellent organizational skills with the ability to manage multiple tasks simultaneously
- A positive attitude and willingness to learn in a fast-paced environment
#HVACServices #CustomerService #CareerOpportunity #FlexibleSchedule #TeamCollaboration
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