Concentrix - CA
Customer Service / Tech Support Rep – Financial (Remote)
This job is now closed
Job Description
- Req#: R1672314
Employer Industry: Customer Service and Technical Support
Why consider this job opportunity:
- Salary of $15/hr, with benefits including medical, dental, and vision insurance
- DailyPay enrollment option to access pay early
- Opportunity for career advancement and personal development with a focus on internal promotions
- Work-from-home convenience with a supportive and inclusive company culture
- Paid training and performance-based incentives, plus lucrative employee referral bonuses
- Participation in various employee resource groups promoting diversity, equity, and inclusion
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Offer additional products and/or services to customers
- Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications):
- Strong focus on building customer relationships
- Minimum of 1 year of customer service experience
- Open availability and a high school diploma or GED
- Ability to work in a quiet, distraction-free environment from home
- Proficiency in fast-paced multi-tasking and strong problem-solving skills
How to Stand Out (Preferred Qualifications):
- Technical support experience preferred
- Strong computer navigation skills and PC knowledge
- Eagerness to learn new technologies
#CustomerService #TechSupport #RemoteWork #CareerGrowth #InclusiveCulture
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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