What's your preference?
Job Description
- Req#: JOBREQ-27441
- Handle inquiries concerning billing issues, care issues, technical issues, and general questions providing prompt knowledgeable responses
- Process adds/moves/changes requests
- Maintain ownership through completion of all customer requests
- Handle all types of customer interaction types including e-mail, telephone calls, and fax requests
- Provides superior above-average level of customer service to all customers (internal and external)
- Partner with Account Advisors to ensure customer satisfaction and revenue goals
- Keep customer information updated on assigned accounts and stay abreast of customer needs/changes
- Upholds Fusion Communications' company virtues
We are excited that you are interested in employment opportunities at Fusion!
Our preferred format for expressing interest in our open positions is via our online profile submission portal.
Submitting a profile along with your resume helps to speed the hiring process and places you in our system so that we can consider you for future opportunities as well.
Please review our current openings for a full listing of available opportunities. You can search for current openings by title and location and submit a profile to express an interest in these opportunities.
Job Description:
Essential Duties and Responsibilities include the following: (Other duties may be assigned.)About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.