Remote Jobs

Customer Success Advocate


Pay$15.00 / hour
LocationDraper/Utah
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 7039592
      Employer Industry: Contact Lens Retail

      Why consider this job opportunity:
      - Hourly pay of $15/hour with potential bonuses up to $6/hour
      - Opportunity for career advancement and personal development with support from dedicated leaders
      - Work remotely from approved states (NC, TX, or UT) with flexible scheduling options
      - Monthly performance bonuses for qualifying employees
      - Comprehensive benefits including medical, dental, vision coverage, and 401(k) match
      - Inclusive and respectful work environment that values diversity

      What to Expect (Job Responsibilities):
      - Answer inbound sales and service calls, focusing on enhancing customer experience without cold calling
      - Provide thoughtful advice to customers to maximize value from their contact lens purchases
      - Maintain proactive communication with managers and team members in a virtual setting
      - Deliver exceptional customer service while managing a fast-paced environment
      - Identify and resolve customer issues efficiently, empowering decision-making for positive outcomes

      What is Required (Qualifications):
      - Minimum of 2-3 years of customer service experience
      - Inbound sales experience is a plus
      - Reliable internet connection with specified download and upload speeds
      - Computer literacy with a typing speed of at least 40 wpm
      - Ability to maintain a private, dedicated workspace free from interruptions

      How to Stand Out (Preferred Qualifications):
      - A goal-oriented mindset with a passion for exceeding metrics
      - A fun and engaging personality that connects well with customers
      - Positive and solution-driven attitude towards challenges

      #ContactLensRetail #CustomerService #RemoteWork #CareerGrowth #InclusiveCulture

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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