Remote Jobs

Customer Success Advocate


Pay$15.00 / hour
LocationDraper/Utah
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 7129049
      Employer Industry: E-commerce and Vision Care

      Why consider this job opportunity:
      - Pay starting at $15/hour with bonus potential up to $6/hour
      - Monthly performance bonuses for those who qualify
      - Amazing medical, dental, and vision coverage
      - 401(k) match and tuition reimbursement for eligible courses
      - Ownership of your development with support from leaders dedicated to fostering growth
      - Work remotely from approved states, including North Carolina, Texas, and Utah

      What to Expect (Job Responsibilities):
      - Handle inbound sales and service calls, focusing on enhancing the customer experience
      - Offer thoughtful advice to customers regarding their contact lens purchases
      - Engage proactively with your manager and team in a virtual work environment
      - Deliver exceptional customer service in a fast-paced, ever-changing environment
      - Identify and resolve customer issues quickly to ensure a positive experience

      What is Required (Qualifications):
      - Minimum of 2-3 years of customer service experience
      - Inbound sales and contact center experience is a plus
      - Reliable internet connection with specific speed requirements
      - Computer literacy skills with the ability to type at least 40 wpm
      - Must reside in approved locations: North Carolina, Texas, or Utah

      How to Stand Out (Preferred Qualifications):
      - A goal-getter mentality, always striving to exceed metrics
      - A fun, friendly personality that enjoys connecting with customers
      - Positive, driven, and solution-oriented mindset

      #Ecommerce #VisionCare #CustomerService #RemoteWork #CareerDevelopment

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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