Remote Jobs
Customer Success Consultant
What's your preference?
Job Description
- Req#: 9184
Employer Industry: GovTech Solutions
Why consider this job opportunity:
- Salary up to $73,000 per year
- Opportunity for career advancement and growth within the organization
- Flexible Time Off and Company-Wide Wellbeing Days for mental health
- Comprehensive health plans, including a 100% employer-paid option
- Work From Home Reimbursement to support a productive home office environment
- Remote-first company with a globally distributed workforce
What to Expect (Job Responsibilities):
- Serve as a dedicated strategic advisor to a high-impact portfolio of strategic customers
- Conduct quarterly Strategic Review meetings to assess progress and identify new opportunities
- Act as the primary point of contact for onboarding, adoption, and renewal processes
- Analyze customer usage data to inform proactive outreach and strategic recommendations
- Identify and nurture expansion opportunities through consultative conversations and strategic planning
What is Required (Qualifications):
- 3-5+ years of experience in customer success, account management, or consulting
- Proven ability to manage executive relationships and lead strategic planning conversations
- Strong analytical skills and comfort with data-driven decision-making
- Excellent communication, presentation, and interpersonal skills
- Experience with CRM systems, preferably Salesforce
How to Stand Out (Preferred Qualifications):
- Familiarity with public sector organizations
- Experience in assisting with RFP response processes and presenting to customers
#GovTech #CustomerSuccess #RemoteWork #CareerGrowth #EmployeeWellbeing
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.