Remote Jobs
Customer Success Executive
This job is now closed
Job Description
- Req#: 744000071611296
Employer Industry: Technology Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within a global leader in technology solutions
- Work remotely with flexible work arrangements
- Collaborate with C-level executives and drive impactful business transformations
- Competitive benefits package, including health, wellness, and professional development opportunities
- Be part of a culture that promotes innovation and continuous learning
What to Expect (Job Responsibilities):
- Lead post-sales transformation initiatives, ensuring alignment of ServiceNow's offerings with customer goals
- Collaborate with Account Executives to create integrated pre- and post-sales strategies
- Identify potential risks to customer success and develop strategies to mitigate them
- Guide the Customer Success team to meet operational KPIs, including adoption and customer satisfaction
- Establish success metrics and milestones with customers, refining plans as necessary
What is Required (Qualifications):
- Minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm or similar
- Proven experience in leading large-scale digital business transformations and acting as a trusted advisor
- Strong background in governance, strategy, and execution across cross-functional teams
- Demonstrated success in building relationships with C-level business leaders at large enterprises
- Ability to thrive in rapidly changing environments and adapt strategies accordingly
How to Stand Out (Preferred Qualifications):
- Experience integrating AI into work processes or decision-making
- Master's degree preferred
- Proven track record in building and leading high-performing Customer Success or Consulting teams
- Strong experience in identifying complex business problems and aligning solutions with customer objectives
- Excellent communication and influencing skills across global organizations
#TechnologySolutions #CustomerSuccess #RemoteWork #Leadership #Innovation
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.