• Job Description

  Req#: 26-0668
  Employer Industry: Technology Solutions Provider
  
  Why consider this job opportunity:
  - Salary up to $85,000 annually
  - Comprehensive benefits package including health, dental, and vision care, along with a wellness program
  - Financial benefits such as competitive pay, profit sharing, and a 401k plan with company matching
  - Opportunities for career advancement and growth within the organization
  - Flexible remote work opportunity within the United States
  - Supportive and collaborative work environment focused on customer success and innovation
  
  What to Expect (Job Responsibilities):
  - Serve as the subject matter expert for ROI modeling and financial value analysis for enterprise software agreements
  - Develop and maintain standardized ROI models to quantify customer value realization against contractual commitments
  - Analyze financial, usage, and operational data to identify trends, risks, and opportunities related to software investments
  - Act as the primary point of contact for internal teams on all ROI and true forward-related matters, advising on quoting and ordering processes
  - Support internal and external enablement sessions, customer calls, and training aligned to the area of expertise
  
  What is Required (Qualifications):
  - 3–5 years of experience in Customer Success and/or financial analysis related to large software agreements
  - Undergraduate Degree in a related field or equivalent work experience
  - Strong written and verbal communication skills across internal and customer-facing interactions
  - Demonstrated ability to manage multiple tasks or requests while maintaining attention to detail
  - Comfortable working in evolving programs with clear direction and defined escalation paths
  
  How to Stand Out (Preferred Qualifications):
  - Hands-on experience developing and supporting internal processes
  - Experience supporting customer adoption, usage, or operational questions within software or service agreements
  - Analytical and problem-solving skills appropriate for level 2 support scenarios
  - Professional demeanor and judgment in customer-facing environments
  - Ability to collaborate effectively with senior advisors and cross-functional teams
  
  #TechnologySolutions #CustomerSuccess #RemoteWork #CareerGrowth #FinancialAnalysis #Innovation
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Explore on-demand technology labs, thought leadership and a portfolio of services designed to help IT and the business undergo digital transformation.

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