Remote Jobs

Customer Success Intern


Pay23.08 / hour
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2840
      About GitHub

      As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

      Locations

      In this role you can work from Remote, United States

      Overview

      GitHub helps companies and organizations succeed by allowing them to build better software together, faster. As an intern on the Revenue team, you will work closely with GitHub's senior leaders to put developers - our customers - in a position to push the boundaries of what's possible so they can make the world better. Our team is composed of talented individuals in Customer Success, Corporate Sales, Field Services, and Revenue Operations & Enablement.

      As a Revenue Intern within the Customer Success organization at GitHub, we will teach you the ins-and-outs of the software development lifecycle, our products, and how we differentiate ourselves from the competition. You'll learn how to research companies and engage with customers while working in a fast-paced, collaborative, and highly supportive work environment. Plus, you'll have a little fun while you are at it!

      What you will get out of this internship:
      This is your chance to add value and directly contribute to a world class team. You will get experience working in an autonomous, remote-friendly environment where communication and collaboration are asynchronous and in writing.

      The internship is designed not only for you to do great work with the opportunity to learn and grow, but also to experience our culture full of diverse community connection, executive engagement, and memorable events.

      Please note: The Customer Success internships include opportunities on the teams listed below. By submitting your application, you agree to be considered for all positions.
      • Support Delivery
      • Accreditation, Certification & Enablement
      • Support and Services Offerings

      Responsibilities

      What You May Work On:

      Work on potential Customer Success projects such as...
      • Assist in the development and implementation of event marketing strategies to promote upcoming events while helping develop an event playbook for the Accreditations, Certifications & Enablement team.
      • Assist in developing and implementing a marketing strategy and campaign for public certifications and help create content for social media platforms.
      • Internal review of discounting practices for Premium Plus and Premium support and Expert Services offerings as well as creating sales oriented customer facing content for Premium Support.
      • Technical Support knowledge system and document maintenance and optimization

      At the end of your internship, you will provide the Leadership team with a summary of lessons learned.

      Qualifications

      Required Qualifications:
      • You are currently in the process of obtaining a Bachelor's degree in Computer Science, Business Administration, or similar area of study with an expected conferral date between December 2025 and August 2026 prior to starting at GitHub

      Preferred Qualifications:
      • Passion for GitHub and our mission to make developers' lives better
      • A desire to learn more about a Revenue organization at a high-technology company
      • The ability to empathize with every aspect of the customer experience
      • Experience or interest in coding
      • Comfortable collecting and prioritizing input from various stakeholders on a project
      • Passionate about learning new tools and technology and implementing them
      • Excellent verbal and written communication skills
      • Collaborative and team oriented

      Compensation Range

      The base salary range for this job is USD $23.08 - USD $61.11 /Hr.

      In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

      These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

      GitHub values

      • Customer-obsessed
      • Ship to learn
      • Growth mindset
      • Own the outcome
      • Better together
      • Diverse and inclusive


      Manager fundamentals

      • Model
      • Coach
      • Care


      Leadership principles

      • Create clarity
      • Generate energy
      • Deliver success

      Who We Are

      GitHub is the world's leading AI-powered developer platform with 100 million developers and counting. We're also home to the biggest open-source community on earth (and 99% of the world's software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
      Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We're remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are-because we know that people flourish when they can work on their own terms.
      Join us, and let's change the world, together.

      EEO Statement

      GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
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