Meetings & Incentives Worldwide
Clinical Pharma Event Management - Customer Success Lead
This job is now closed
Job Description
- Req#: CUSTO001231
Employer Industry: Event Management
Why consider this job opportunity:
- Competitive salary
- Health, Dental, Vision, and Life Insurance options
- 401K plan
- Paid holidays
- Accrued personal time off for vacation and sick leave
- Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee
What to Expect (Job Responsibilities):
- Lead Planner / Meeting Owner on events or programs of significance to the customer’s business
- Train planners on specific account processes and needs
- Analyze/Improve operational systems and processes
- Develop and update all account forms and processes to meet client expectations
- Track client and individual program budgets to ensure M&IW forecast is attained
What is Required (Qualifications):
- A minimum of three years of experience in the travel industry, specifically in managing meetings/events
- Knowledge of virtual and hybrid event options
- Experience with managing the lifecycle of a program, including reconciliation
- Knowledge of Cvent is preferred
- Proven excellent oral and written communication skills in both internal and client-facing environments
How to Stand Out (Preferred Qualifications):
- Proximity to client headquarters offices preferred
- Experience working in a virtual office environment
- Must be able to travel 35% of the time, including Internationally
- Demonstrated track record of successfully managing multiple projects simultaneously
- Ability to deliver creative outputs in a constricted timeline while maximizing available resources
#EventManagement #TravelIndustry #RemoteWork #CompetitivePay #ClientSatisfaction
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
M&IW is a progressive women-owned global meeting management company comprised of 3 dynamic divisions: meetings, incentives & conferences.
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