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Job Description
- Req#: 572435
Employer Industry: Health Technology Company
Why consider this job opportunity:
- Salary up to $259,000 based on geographical location
- Annual incentive bonus and other compensation options available
- Comprehensive benefits program including generous PTO, 401k with up to 7% match, HSA with company contribution, and education reimbursement
- Opportunity for career advancement and professional development within a leading health technology company
- Collaborative work environment focused on improving lives through healthcare technology
- Role requires in-person presence at the office at least 3 days per week, fostering team collaboration
What to Expect (Job Responsibilities):
- Direct end-to-end outcomes strategy for major monitoring customers to ensure measurable value across health systems
- Champion full utilization of hospital patient monitoring ecosystem, aligning success plans with data-driven insights
- Collaborate with Sales, Services, and Solutions & Delivery to execute projects and support contract renewals
- Manage, coach, and develop Customer Success Managers to deliver consistent execution and operational excellence
- Implement governance structures and outcome measurement standards to strengthen customer relationships
What is Required (Qualifications):
- Minimum of 8 years of people leadership experience in Customer Relationship Management, Customer Success, Clinical Transformation, or similar
- Strong understanding of hospital ecosystems and acute care workflows
- Bachelor's or master’s degree in business administration or equivalent, or 12+ years in a similar role
- Excellent written and verbal communication skills, with proficiency in developing presentations and reports
- Ability to perform physical, cognitive, and environmental job requirements with or without accommodation
How to Stand Out (Preferred Qualifications):
- Experience leading customer-facing teams in complex environments
- Background in the hospital healthcare or medical device industry
#HealthTechnology #CustomerSuccess #CareerOpportunity #CompetitivePay #HealthcareLeadershipAbout the company
Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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