• Job Description

  Req#: R2023-1728

  Are you a current Elekta employee?

  Please click here to apply through our internal career site Find Jobs - Elekta .

  Want to join a team with a mission to improve and save lives?

  We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

  We currently have the following opportunity available - please contact us for more details!

  We don’t just build technology. We build hope.

  At Elekta we believe patients should have access to – and benefit from – precise, personalised radiation therapy. Elekta’s Precision Radiation Medicine is revolutionizing cancer care. Bringing together science, technology, and clinical intelligence, we’re working towards a future where everyone who needs it can benefit from precise and individually tailored radiotherapy treatments. We’re giving millions of patients the chance to live more moments that matter.

  Elekta Kaiku works with Life sciences partners to provide personalized cancer care via advanced digital patient monitoring and support. Our co-created modules provide the most personalized patient support and optimize the treatment journey whilst generating robust real-world data (RWD) for use in post-marketing commitments. As a clinical trials digital companion Elekta Kaiku captures the outcomes that matter to patients when bringing new targeted therapies to market.
  

  What you’ll do at Elekta

  As a Customer Success Manager at Elekta you will have the important role of driving growth and long-term customer and key stakeholder relationships by building your own customer portfolio for Elekta Kaiku Health Patient Companion solution, particularly in Medical Oncology with focus on Central Europe and the UK.

  You will work with everything from building your own customer portfolio to identifying and facilitating expansion opportunities within hospitals and hospital chains. You will have the overall responsibility of managing your own portfolio but also to plan and implement activities in collaboration with other members of the team to help ensure users’ continuous engagement and product adoption.

  Furthermore, you will have the important role of represent and be the voice of our clients in the product development, marketing and sales activities by being the expert in discussions with medical oncology centers about Digital health interventions and use of Real-World Data.
  
  The right stuff

  • Build your own customer portfolio working with new customer acquisition.
  • Identifying and facilitating Upsales.
  • Advocate for customers.
  • Strategic planning and execution for a designated geographical area or areas.
  • Supporting the overall success of the Life Science & Data business.
  • Quoting & contract negotiating for customers.
  • Work with Product Management, Partners, Order Fulfilment and Project Management for continuous improvement of Elekta’s services and their delivery to customers.
  • Keep current on competitor products and key market drivers.

  
  To thrive in this role, we think that you are a person who walks the extra mile to build and cherishes your customer relationships. You are a good communicator who have de ability to adapt your communication and a good listener that pick up on customer’s needs. You are self-motivated, thrive in a fast-paced environment, and are always in search for a better way.

  What you bring

  • Proven track record in sales and building strong relations with customers. You have a problem-solving mindset, project management and collaboration skills.
  • 3-5 years of experience working with cloud-based software products preferred in digital health, Real-World data, Digital Health Interventions area. Customer onboarding, Customer Success, Account management or another related role.
  • Experience within healthcare or life science and an interest in getting a strong product knowledge and understanding for clinical workflows and the challenges with that.
  • Fluent in English both in writing and speaking, German is meritorious.
  • Higher education in relevant field.
  • Experience working with clinical staff and hospitals, preferably in the field of oncology.
    

  This is a wish list. If you don’t yet tick all the boxes, we’ll get there together. We’re looking for team players, forward thinkers, caring and daring colleagues who want to innovate and keep pioneering cancer care together with us.

  What you’ll get

  In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

  • Lunch Benefit
  • Sport and culture benefit
  • Occupational healthcare
  • OP Extra Health Insurance
  • Mobile phone benefit
    

  Hiring process

  
  We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.
  
  Your Elekta contact
  For questions, please contact the responsible Global TA Partner, My Arvidsson at my.arvidsson@elekta.com. We do not accept applications through e-mail.
  

  We are an equal opportunity employer

  We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

• About the company

  Helping clinicians treat cancer & brain disorders through precision radiation medicine. Our radiotherapy treatments target the tumour & protect the patient.

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