Employer Industry: Retail Energy

Why Consider this Job Opportunity:

- Competitive pay with potential for growth and advancement
- Opportunity to work with a leading retail energy sales platform
- Flexibility to work from a home office
- Health insurance with 100% premium paid for employee
- Generous paid time off, including company holidays
- Collaborative and supportive team environment

What to Expect (Job Responsibilities):

- Own the post-sales process and lead clients on a customer journey
- Answer Zendesk tickets and provide seamless resolutions to customer issues
- Map client data and conduct training sessions
- Shape products by listening to clients and communicating ideas to the development team
- Celebrate new features and help clients adopt best practices

What is Required (Qualifications):

- Ability to quickly diagnose customer issues and share information with team members
- Friendly, outgoing, and customer-focused
- Strong team player with the ability to work well with an established team
- Self-starter with a strong work ethic and attention to detail
- Excellent written, verbal, and interpersonal communication skills

How to Stand Out (Preferred Qualifications):

- Experience in CRM training or writing knowledge base articles
- Knowledge of UI/UX review
- Familiarity with Microsoft productivity tools

#RetailEnergy #CustomerSuccess #CareerOpportunity #WorkFromHome #TeamEnvironment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.