Nearpod
Customer Success Manager, Associate (Indiana/Ohio)
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Job Description
- Req#: REF3907Y
Employer Industry: Education Technology
Why consider this job opportunity:
- Salary up to $77,200
- Additional bonuses available for achieving Customer Success Manager targets
- Comprehensive health benefits including medical, dental, and vision
- Generous paid time off, including 12 paid holidays and parental leave
- Opportunities for career advancement and growth within the organization
- Flexible remote work arrangement available for candidates in Indiana or Ohio
What to Expect (Job Responsibilities):
- Drive customer adoption, retention, and expansion by understanding their needs and crafting success plans
- Build and manage relationships with key stakeholders to enhance awareness across the district
- Develop communication strategies to monitor account health and deliver on student learning outcomes
- Collaborate with sales, marketing, and product teams throughout the customer journey
- Anticipate customer needs and adapt strategic plans based on monitored metrics
What is Required (Qualifications):
- Proven ability to build relationships and earn customer trust
- Experience in organizing and leading project implementations
- Strong technical skills and willingness to learn new software
- Exceptional written and verbal communication skills
- Experience in Education and/or SaaS environments driving large account implementations
How to Stand Out (Preferred Qualifications):
- Demonstrated proactive approach to mitigating churn and handling customer objections
- Passion for supporting teachers and students in their educational endeavors
#EducationTechnology #CustomerSuccess #RemoteWork #CareerGrowth #HealthBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Nearpod provides real-time insights into student understanding through interactive lessons, interactive videos, gamification & activities - all in a single platform. Renaissance has acquired Nearpod.
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