Mirion Technologies
Customer Success Manager
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Job Description
- Req#: CUSTO002242
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Engage with a diverse range of healthcare customers
- Chance to make a positive impact on customer satisfaction and product adoption
- Work in a dynamic field with innovative healthcare solutions
What to Expect (Job Responsibilities):
- Develop account strategies to drive customer satisfaction and full product utilization
- Coordinate internal resources to resolve complex customer issues
- Document success stories for case studies and marketing efforts
- Conduct periodic success reviews and present findings to customer stakeholders
- Communicate customer feedback to management to drive program improvements
What is Required (Qualifications):
- Bachelor’s degree in a science, technology, clinical, or business-related discipline preferred
- Experience working in healthcare or supporting healthcare customers required
- Minimum of 5 years of relevant experience in software services, customer success, or account management
- Proven track record of implementing clinical solutions at executive and departmental levels
- Excellent organizational skills with the ability to prioritize and manage multiple tasks
How to Stand Out (Preferred Qualifications):
- Experience in radiation oncology or medical physics
- Strong technical understanding of healthcare technology products
- Exceptional problem-solving skills in challenging situations
- Demonstrated ability to establish influential relationships with customers
- Superior communication skills, including effective presentation abilities at all organizational levels
#HealthcareTechnology #CustomerSuccess #CareerOpportunity #InnovativeSolutions #PatientSatisfaction
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Mirion Technologies provides nuclear measurement and detection systems for a variety of industries. Discover more about Mirion's products & services today!
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