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Job Description
- Req#: 805613700
Employer Industry: Insurance Technology
Why Consider this Job Opportunity:
- Be part of a mission-driven team focused on innovation and customer success
- Opportunity for career advancement and growth within a dynamic, fast-paced environment
- Engage in shaping the future of customer success in the insurance tech space
- Collaborate with cross-functional teams to deliver exceptional service and value
- Chance to travel and engage with customers and internal teams
What to Expect (Job Responsibilities):
- Manage named accounts with over $30K in Annual Recurring Revenue (ARR) and develop tailored success plans
- Lead online and in-person consulting sessions, showcasing deep product knowledge
- Collaborate with Sales, Product, Legal, and Support teams to ensure high customer satisfaction
- Analyze customer usage trends and deliver actionable insights to drive retention and growth
- Execute marketing campaigns, client demos, and deliver annual business reviews using Salesforce and Gainsight
What is Required (Qualifications):
- 2–4 years of direct account management experience
- Bachelor’s degree in business or a related field, or equivalent experience
- Strong communication, presentation, and relationship-building skills
- Ability to analyze customer data, identify trends, and present insights
- Experience with CRM systems and Microsoft Office Suite
How to Stand Out (Preferred Qualifications):
- Intermediate project management skills and a knack for strategic thinking
- A customer-first mindset with a proactive approach to problem-solving
- Willingness to travel and a personal credit card for business expenses
#InsuranceTechnology #CustomerSuccess #CareerOpportunity #GrowthPotential #TeamCollaboration
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Zywave's insurance agency software is used by more than 5,000 insurance agencies, including 95 of the Top 100 U.S. insurance firms. Schedule a demo today.
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