• Job Description

  Req#: 398
  Employer Industry: Hospitality Technology Solutions
  
  Why consider this job opportunity:
  - Salary up to $70,000
  - Unlimited access to professional training and development
  - Flexible Paid Time Off and a flexible work environment
  - Health Savings Account with up to a $2,000 annual match and wellness program incentives
  - Opportunity to work with a dynamic, collaborative team that values innovation and growth
  - Comprehensive medical, dental, and vision coverage along with additional perks like free snacks and quarterly gifts
  
  What to Expect (Job Responsibilities):
  - Serve as the primary point of contact for customers, managing adoption and overall success journey
  - Drive customer retention by understanding client goals and delivering tailored solutions
  - Conduct regular check-ins, business reviews, and product feedback sessions with clients
  - Collaborate with cross-functional teams to resolve customer issues and ensure smooth ticket resolution
  - Assist customers with contract negotiations, renewals, and service optimization
  
  What is Required (Qualifications):
  - Previous experience working in a SaaS organization
  - Background in Account Management or Customer Success
  - Bachelor’s degree and/or 3+ years of directly related experience
  - Working knowledge of the vacation rental or short-term rental industries
  - Demonstrated ability to work with executive-level clients and excellent communication skills
  
  How to Stand Out (Preferred Qualifications):
  - Project management experience in the hospitality industry
  - Passion for client service with a desire for continuous improvement
  - Highly organized with strong time management and prioritization skills
  
  #HospitalityTechnology #CustomerSuccess #SaaS #CareerGrowth #TeamCollaboration
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  TravelNet Solutions is transforming the way hospitality works. Providing cloud software and solutions for hotels, resorts, and vacation rentals.

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