FullBloom

Customer Success Manager (Remote)


PayCompetitive
LocationNashville/Tennessee
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: ogOxsfwN
      Employer Industry: Education and Behavioral Health Services

      Why Consider this Job Opportunity:
      - Competitive salary with opportunities for growth and progression within the organization
      - Comprehensive benefits package offered
      - Chance to work with a fast-growing organization in the edtech industry
      - Collaborative work environment fostering professional development
      - Opportunity to impact the educational and social-emotional welfare of at-risk youth

      What to Expect (Job Responsibilities):
      - Become an expert in PD technology products
      - Develop product onboarding resources to enhance customer experience
      - Collaborate with district and school leaders for effective implementations
      - Drive key metrics related to product implementations and customer utilization
      - Onboard new customers and oversee Customer Success lifecycle processes

      What is Required (Qualifications):
      - 3+ years of customer account management experience in the K-12 education market
      - Bachelor's degree, MBA, or other Master's degree preferred
      - Exceptional track record of customer account management and product support
      - Strong analytical and problem-solving skills
      - Excellent written and oral communication skills

      How to Stand Out (Preferred Qualifications):
      - Experience working in a business selling into the K-12 public school market

      #EducationServices #EdTech #CustomerSuccess #ProfessionalDevelopment #CareerOpportunity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Shaping unimaginable paths and creating brighter futures for children, their families, and the communities we serve. Our Programs Join Our Team FullBloom Family Members: In Memoriam Impact for life. Creating social impact at scale. Our vi...

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