Palo Alto Networks
Customer Success Manager (Unit 42)
This job is now closed
Job Description
- Req#: 3125304
Employer Industry: Cybersecurity
Why consider this job opportunity:
- Salary up to $158,500/yr
- Opportunity for career advancement and growth within the organization
- Remote work flexibility
- Exciting chance to be a part of a newly formed team
- High level of collaboration and innovation
- Strong focus on customer satisfaction and advocacy
What to Expect (Job Responsibilities):
- Own customer on-boarding, adoption, satisfaction, and advocacy
- Identify and drive up-sell opportunities
- Develop trusted advisor relationships with customers
- Coordinate customer support requests and resolutions
- Communicate Unit 42 updates and offerings to customers
What is Required (Qualifications):
- Experience building new programs in a dynamic environment
- Strong consulting and project management skills
- Data-driven approach with a commitment to process
- Ability to work cross-functionally with various teams
- Knowledge of cybersecurity or enterprise software industry
How to Stand Out (Preferred Qualifications):
- Experience with Tableau
- Flexibility for travel
- Security experience
- Knowledge of the latest customer success techniques and technologies
#Cybersecurity #CustomerSuccess #CareerOpportunity #CompetitivePay #Innovation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California.
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