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Customer Success Onboarding Specialist
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Job Description
- Req#: B9A0F79BDB
Employer Industry: B2B SaaS Solutions for Recruitment and Compliance
Why consider this job opportunity:
- Salary starting at $20 per hour
- Opportunity for career advancement and professional growth within the organization
- Supportive and collaborative work environment with a strong team spirit
- Comprehensive benefits including multiple medical plans, dental and vision options, generous time off, and a 401K plan with matching
- Flexibility to work remotely from various states across the U.S.
- Innovative and entrepreneurial culture that encourages the exploration of new ideas
What to Expect (Job Responsibilities):
- Assist Corporate Onboarding Coordinators and Managers in developing client-facing presentations and documentation
- Facilitate the implementation process for corporate customers by supporting onboarding milestones and deliverables
- Provide professional communication and follow-up with Corporate Onboarding clients to ensure satisfaction during account setup
- Manage onboarding tasks, timelines, and project plans while providing status updates to stakeholders
- Collaborate closely with internal teams to fulfill customer needs and maintain data accuracy in core business systems
What is Required (Qualifications):
- 1-3+ years of customer success or customer service experience
- Strong PC skills with proficiency in Microsoft Word, Excel, and Outlook
- Effective communication and interpersonal skills
- Exceptional organizational abilities and the capacity to prioritize responsibilities independently
- Ability to multitask effectively and work under pressure to meet deadlines
How to Stand Out (Preferred Qualifications):
- Project management and/or customer onboarding experience
- Basic experience with Generative AI
- Strong work ethic and critical thinking abilities
#B2BSaaS #CustomerSuccess #RemoteWork #CareerGrowth #InnovativeCulture
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