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Job Description
- Req#: 3294050
Employer Industry: Construction Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a hybrid environment with flexibility for full-time remote work
- Engage in a role that promotes long-lasting partnerships with clients
- Be part of a company committed to diversity and inclusion
- Chance to modernize the Preconstruction industry and impact client success
What to Expect (Job Responsibilities):
- Serve as the liaison between clients and the employer's internal teams, including Product and Sales
- Evaluate customer workflows to identify efficiencies that align with their business models
- Conduct regular meetings and interactions with clients to demonstrate the value of the DESTINI suite
- Collaborate with Account Managers to communicate client status and account health
- Participate in testing prerelease versions of software and assist clients in integrating changes
What is Required (Qualifications):
- 2-4 years of experience in the commercial construction industry, specifically in estimating/bidding
- Strong knowledge of construction systems, means, and methods
- A passion for delivering high levels of customer service and empathy towards clients
- Ability to quickly learn and master the DESTINI Estimator and DESTINI Data Manager
- Strong communication skills, both written and verbal
How to Stand Out (Preferred Qualifications):
- Experience with the DESTINI Suite of products (Estimator, Data Manager, and Bid Day)
- Familiarity with data integration and implementation processes in a commercial construction setting
- Previous involvement in customer success or support roles within technology companies
#ConstructionTechnology #CustomerSuccess #HybridWork #DiversityAndInclusion #CareerGrowth
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